Reference

Privacy Policy For Your Account

Your account privacy is set out here before you open the lobby, including what we collect during sign-in, wallet checks and game access.

Account dataWallet checksCookie controlsDevice safety
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CONTACT ROUTES

Policy Contact Paths For You

Privacy questions should reach the right desk without making you repeat account facts in open chat.

Live chat privacy desk Use live chat for urgent privacy questions during 09:00-23:00 WIB. We may ask you to confirm your registered mobile number and the last wallet rail used before discussing account data.
Email data request Send longer privacy requests by email when you need a written record. Include the account email, device used and whether the matter relates to DANA, OVO, GoPay or QRIS activity.
Account centre path From your signed-in screen, open Menu > Account > Privacy to check saved contact details. You can ask us to correct outdated email, mobile or wallet reference data from there.
DATA CARE

Data Care Across Your Account

Privacy is handled as part of daily operations, not as a separate promise. Our wallet checks, cookie settings, session logs and support records are connected to the account step that created them.

Account setup data

When you open an account, we collect contact details, username, password token and basic device signals. We use these records to confirm access, recover your profile and answer privacy requests tied to your account.

Wallet reference handling

DANA, OVO, GoPay and QRIS references are kept as transaction records, not open wallet credentials. We use them to match deposits, check withdrawal requests and trace support cases without asking for private wallet passwords.

Cookie choices

Cookies help keep your session signed in, remember language display and spot unusual access. You can clear browser cookies from your device settings, then sign in again to create a fresh session record.

Game access records

Opening Rocket Crash, Super Bingo or Fishing God creates a session log with time, account ID and device type. We keep this so wallet and privacy questions can be matched to the correct activity.

Retention periods

We keep account and wallet records only for operational, security and legal needs. When a record is no longer needed, we aim to remove it or detach it from direct account identifiers.

Correction requests

If your email, mobile number or wallet reference is wrong, contact us before your next withdrawal request. We will verify account control first, then update the record or explain why it must stay unchanged.

Privacy Questions You May Search

These answers focus on the privacy choices that matter during account setup, wallet use and lobby access. If your question involves a specific payment reference, device change or support chat, share the date and account email so we can trace the right record without exposing extra data.

We collect contact details, sign-in credentials, device signals and time stamps linked to your account setup. We use these records to confirm access, protect your profile and answer later privacy or correction requests.

No. We record payment references, status and amounts shown to us for account matching. Your wallet password, app PIN and private authentication steps stay inside the payment service you use.

Contact live chat or email from the address linked to your account. We will verify control first, then send the data we can provide, excluding security records that would expose risk checks.

Yes, if you can prove account control. Open Menu > Account > Privacy or contact us during 09:00-23:00 WIB, then follow the verification step before we update saved contact details.

Device and session logs help us spot unusual sign-ins, match wallet questions and trace activity in Live Dealer Lobby or other rooms. They also help us answer privacy questions with the correct account timeline.

We keep wallet and support records for operational, security and legal needs. When those needs end, we aim to delete the record or detach it from details that directly identify your account.

Yes. Access, account actions and some privacy rights depend on local law. Where a request is limited by legal or security needs, we will explain the reason through your registered contact path.